12/30/11

Verizon Convenience Fee Scrapped

Convenience Fee? Really? Not a convenience to Verizon wireless customers.  Verizon was in the process of charging customers an additional $2 to pay their bills online and via telephone before outraged customers forced the Telecommunications giant to retract the plan of the proposed fee.  The fee is by its own terms ridiculous because I don’t understand how charging someone an additional fee would make it more convenient for them to pay their bill, but I’m just sayin…’

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